Questions Fréquentes
Tout ce que vous devez savoir sur la location de voiture en Tunisie avec Location Voiture Tunisie 24/7.
Documents
What documents do I need to hire a car in Tunisia?
To hire a car in Tunisia you need: 1) A valid driving licence (a full UK/EU/US licence is fine — no International Driving Permit needed for stays up to 3 months), 2) A valid passport or ID, 3) A minimum age of 21. No credit card is required with us.
What's the minimum age to hire a car in Tunisia?
The minimum age is 21, with at least 1 year of driving experience. For higher categories (SUV, luxury), the minimum age is 25. A young-driver surcharge may apply for drivers under 25.
Is a UK driving licence valid in Tunisia?
Yes, a full UK driving licence is valid in Tunisia for tourist stays of up to 3 months. You don't need an International Driving Permit. The licence must be current and both parts (photocard and paper counterpart, if issued) should be carried if you have them.
Can I hire a car with a non-European licence?
Yes, driving licences from most countries are accepted. For licences in a non-Latin alphabet (Arabic, Chinese, Japanese...), an International Driving Permit is recommended in addition.
Payment
Do I need a credit card to hire a car in Tunisia?
No — you can hire with us without a credit card. We accept cash, debit card, or bank transfer. Payment can be made on arrival, when you collect the vehicle.
How much does it cost to hire a car in Tunisia?
Prices for 3 days range from 324 to 1521 TND depending on the category. Low season (November-March): 324-426 TND for 3 days in a city car. High season (July-August): 520-900 TND for 3 days. Our rates include unlimited mileage, basic insurance, and VAT.
Is there a deposit?
Yes, a security deposit is required (500-1500 TND depending on the vehicle). It's returned in full when the car is brought back in good condition. The deposit can be paid in cash or held on a card.
Can I pay in pounds or euros?
Payments are made in Tunisian dinar (TND). You can withdraw dinars from ATMs or exchange currency at the airport. Prices are shown in euros on the site to help you plan your budget (1 € ≈ 3.3 TND).
Insurance
Is insurance included in the rental price?
Yes, third-party liability and collision damage waiver (CDW) are included. An excess applies in case of damage (which can be bought down). You can also add 'Fully Comprehensive' cover for complete protection with no excess.
How does the excess work in case of an accident?
The standard excess is 500-1000 TND depending on the vehicle. If there's damage, you pay up to this amount. The 'Zero Excess' option (10-15 TND/day) covers you in full. Tyres, windows, and the undercarriage are generally excluded.
What should I do in case of an accident or breakdown?
In case of an accident: 1) Call our 24/7 assistance line on +216 97 955 896, 2) Fill in an accident report, 3) Take photos. In case of a breakdown: contact us and we'll send a replacement vehicle or recovery as quickly as possible.
Are tyres and windscreen covered by insurance?
Standard insurance does not cover tyres, the windscreen, the undercarriage, or the vehicle interior. With the 'Fully Comprehensive' option, windows and windscreen are covered. Tyres always remain the renter's responsibility.
Service
Do you deliver to the airport at night?
Yes, we offer a 24/7 service at every Tunisian airport (Tunis-Carthage, Enfidha, Monastir, Djerba). Our team meets you on arrival, even for late-night flights. No surcharge for night deliveries.
Can I return the car in a different city?
Yes, we offer one-way returns in a different city. Fees may apply depending on the distance — e.g. pick up in Tunis, return in Hammamet = 50 TND surcharge. Contact us for a custom quote.
Is the mileage unlimited?
Yes, all our rates include unlimited mileage. You can drive across the whole of Tunisia without counting kilometres — perfect for a road trip: Tunis - Hammamet - Sousse - Djerba.
Can I cross the border with the rental car?
No, it is strictly forbidden to leave Tunisian territory with a rental vehicle. The rental contract only covers driving within Tunisia. Any attempt to cross a border voids the insurance.
What happens if my flight is delayed?
No worries! Our team tracks flight times in real time. If your flight is delayed, we'll be waiting for you at no extra charge. Let us know via WhatsApp on +216 97 955 896 if you can. The service is available 24/7 at every airport.
Can I change or cancel a booking?
Yes, changes and cancellations are free if made at least 48h before pick-up. For late cancellations (less than 48h), a 50 TND fee may apply. Contact us via WhatsApp for any changes.
Do you offer airport transfers without a rental?
Yes, we offer a chauffeur-driven airport transfer service. A simple transfer starts from 80 TND. Ideal for travellers who don't want to drive. Book via WhatsApp or through our site.
What's the fuel policy?
The vehicle is delivered with a fuel level noted on the contract. You return it with the same level. Petrol is very affordable in Tunisia (roughly 2.2 TND/litre). No hidden fuel charges.
Is there a fee for returning the car outside office hours?
No, we offer a 24/7 service with no surcharge for night returns. You can return the vehicle at any time at the airports. For city returns outside office hours, please let us know in advance.
Vehicle
Do you have automatic cars?
Yes, we offer automatic vehicles across several categories: city cars, compacts, SUVs, and luxury. Book ahead, as stock is limited in high season.
Do you offer 7-seater cars?
Yes, we have 7-seater MPVs and SUVs such as the Dacia Lodgy, Peugeot 5008, or similar. Great for families or groups. Prices start from 710 TND for 3 days.
What fuel type do your cars use?
Most of our vehicles run on unleaded petrol. Some models, like the Peugeot 308 or our SUVs, may be diesel. The fuel type is shown on the rental contract and next to the fuel filler flap.
Are the cars recent?
Yes, our fleet is regularly renewed. Most of our vehicles are less than 2 years old and maintained to manufacturer standards. All are fitted with air conditioning, power steering, and modern safety systems.
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